FAQs

Frequently Asked Questions

Q: How long does shipping take?
A: We typically process orders within 1 to 3 business days. Delivery usually takes 7 to 15 business days depending on your location. You will receive a tracking number as soon as your order ships.

Q: How can I track my order?
A: Once your order is shipped, you will receive an email with your tracking number. You can use this number to track your package at any time.

Q: What if my item arrives damaged?
A: We take full responsibility for damaged items. Simply contact us at mj6deal@gmail.com with a photo of the damaged item and we will send you a replacement or issue a full refund immediately.

Q: Can I return my order?
A: Yes! We offer a 30 day return policy. If you are not completely satisfied with your purchase, contact us and we will make it right.

Q: Are your products good quality?
A: Absolutely. We carefully select every product in our store and test them for quality before listing them. Customer satisfaction is our number one priority.

Q: How do I contact customer support?
A: You can reach us anytime at mj6deal@gmail.com or through our Contact page. We respond to all inquiries within 24 hours.